ARSidekicks is powered by the same team behind Agency Resource Solutions, a family run service company with over a decade in business. Recognizing a nationwide need for skilled assistants, or Sidekicks, we have created a seamless solution providing fully trained licensed Sidekicks to your office without the hassle of the hiring process.
About
Over a Decade of Agency Experience
Helping Close the Service Gap In Your Office
Our Mission & Values
Empowering Agents and Meeting Service Needs
The founding team of ARSidekicks is brought to you by Agency ResourceSolutions founder Melanie Yeatts, her daughter Chasity Hawkins, son-in-law Paul Hawkins, and longtime trusted friend and employee, Beth Toth.
Our mission is to empower agents and their teams through services that transform agencies, while also providing remote work opportunities that enable individuals to professionally flourish and be present for their families.
Our Services
Sidekicks to Suit Every Agent’s Needs
We love helping agents and want to see you grow and succeed. Learn more about our different Sidekick Services!
Service Sidekick
Your Service Sidekick efficiently manages BOD tasks, claim follow-ups, servicing duties and adds their own personalized support to streamline your operations.
Executive Sidekick
Your Executive Sidekick effectively manages your inbox, calendar, reports, and other administrative tasks, allowing you to focus on growing and scaling your business.
Financial Support Sidekick
Your Financial Support Sidekick assists in preparing Life/Health proposals, submitting applications, tracking underwriting, managing claims, and much more!
Frontline Representative
Frontline Representatives answer inbound calls, take payments, and do whatever else is needed to make your agency an inviting, efficient business.
The ARSidekicks Team
Meet the Founders and Team Behind ARSidekicks
Meet the original Sidekicks and experts who built ARSidekicks. Our team is dedicated to delivering outstanding customer service and exceeding your expectations. We share a common goal: providing top-tier administrative support for agents across the US.
Melanie Yeatts
ARSidekicks Founder
30-years of agency experience, military wife, and entrepreneurial powerhouse, Melanie is the founder of both Agency Resource Solutions and ARSidekicks.
Chasity Hawkins
Chief Executive Officer
The original Sidekick, licensed attorney with 10-years of agency experience, and CEO of ARS. Chasity has been instrumental in ARS’s growth and success, and is excited to bring the same experience to the Sidekicks family.
Paul Hawkins
Chief Financial & Technology Officer
Paul is an Army veteran, has 20+ year business management expertise, and is our IT systems extraordinaire. He is responsible for the business processes and systems that have allowed ARS to scale and grow throughout the years.
Beth Toth
Chief Operations Officer
Beth has 30-years of agency experience, is our expert trainer, skilled process developer, and our #1 Sidekick. She brings an unparalleled amount of agency knowledge and experience to the Sidekicks family to give customers the very best service.
Tara Collins
Director of Client Success
With 20+ years of agency experience, Tara is our skilled coordinator and our go to training specialist. She brings the energy and enthusiasm that makes the customer and Sidekick experience incredible!
Jennifer Nack
Director of Service Onboarding
With recent agency experience and the ultimate service guru, Jennifer brings her onboarding expertise and all-around awesomeness to our Sidekicks team. She also brings a wealth of Customer Success experience to the team.
Kristen Twele
Media Director
Kristen is our social media mogul, content extraordinaire, and all-around incredible person. She brings a first-class eye for branding, content, video production, and messaging that can’t be beat!
Brandon Kern
Service Onboarding Specialist
Customer service extraordinaire, Brandon brings an experienced Customer First background with an energy that makes onboarding an exciting and incredible experience for each and every client.
Kristina Leonard
Executive Training Specialist
Kristina is an Executive Sidekick and training powerhouse! She brings an incredible background of experience, organizational skills, and a keen ability to help others!
Anne Walsh
Financial Specialist
Anne is Detailed-oriented, organized, and a downright fantastic human being. She assists with all things finances! Anne has been an invaluable member of Team ARS for years, and she now brings those skills to the Sidekicks family as well!
Emily Rutter
Customer Success Specialist
With years of customer service experience, an infectious smile, and a passion for helping, Emily brings just the right energy to our “front lines.” Her dedication to giving our customers and Sidekicks the very best overall experience is unmatched!
Partnering for Your Success
We are proud to offer valuable partnerships that enhance the experience for both Sidekicks and agents. If you have questions about the benefits these collaborations provide, do not hesitate to reach out–we are here to help.
Agency Resource Solutions
The original remote service company, Agency Resource Solutions (ARS) has revolutionized the way thousands of agencies handle their service work. As a sister company to Sidekicks, ARS creates the foundation for your service team with a cost effective and highly efficient process.
Mivation
Mivation is a leading provider of innovative solutions for the insurance industry, dedicated to empowering agents and agencies with cutting-edge technology to enhance productivity, drive performance, and maximize profitability. Their core product, Racing Snail, has processed over $1 billion in commissions for our captive agency clients and consumes over 1 million transactions every day.
Club Capital
We are excited to offer this exclusive perk to clients of ARS and Sidekicks. We recognize our customers may need additional guidance when it comes to hiring and paying remote employees, and our partner, Club Capital, has the expertise to make the process simple and painless.
Cadence HR
We know from experience the many steps involved in hiring out of state employees, which is why ARS and Sidekicks trusts Cadence HR to take care of it all! Cadence has helped us seamlessly hire employees in at least a dozen states. They stand ready to share that expertise with your agency!
Contact Our Team
Interested in Learning More?
Whether you are looking to add a Sidekick to your office or you’d like to become a Sidekick, we would love to hear from you. We are happy to answer any questions you may have!